Frequently Asked Questions

Do you deliver products?

Yes, Alphamed offers delivery services across Nairobi and throughout Kenya. We work with reliable courier partners to ensure timely and safe delivery of your medical supplies and equipment. We also deliver beyond Kenya, contact us for details.

How do I place an order?

You can place an order through our website or contact us directly via phone or WhatsApp for assistance. Our team will guide you through the purchasing process and help with any inquiries you may have.

What are the payment options available?

We accept multiple payment methods, including Mpesa, bank transfers, and credit/debit cards. Our payment process is secure and convenient for all customers.

Does Alphamed offer discounts for bulk purchases?
Yes, we offer discounts on bulk purchases for hospitals, clinics, and other healthcare institutions. Contact us directly to discuss your needs and receive a customized quote.

Is my Stethoscope Original?

Alphamed prides itself in quality and affordability, with thousands of customers providing positive reviews online.

We stock both original and generic supplies.

Here's why;

Generic stethoscopes are affordable to everyone, allowing you to perform your medical duties with a quality stethoscope without breaking the bank. Although slight differences between generic and original stethoscopes are reported, a quality generic stethoscope will get the job done. From our customer reviews, you won’t miss any sounds with ours!

Original Littmann stethoscopes are superior in many aspects. Why are the originals that expensive? The Littmann brand prides itself on great acoustic quality, durability, and other superior features. These stethoscopes are usually sold at the recommended retail prices. The current price range for an original Littmann Classic III Stethoscope is Ksh 16,500 to Ksh 25,000 depending on the model number and finishing.

Whichever decision you make will depend on your budget and personal preferences. However, many sellers are deceptive and may take advantage of your lack of clarity. Do not pay a premium amount for a generic product, and do not expect an original Littmann stethoscope for a low price.

Here is a few tips when ordering;