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Hassle-Free Returns and Exchanges
At Alphamed, your satisfaction is our priority. If, for any reason, you're not completely satisfied with your purchase, we offer a straightforward return and exchange policy.
Returns and Exchanges: Should you receive a defective or damaged product, you have up to 7 days from order date to initiate a return. Ensure the product is in its original condition, unused, and in the original packaging. You can choose between a full refund or exchanging the product for another one.
Please note that branded or engraved items are not returnable or exchangeable.
To start a return or exchange, please reach out to our customer service team. They'll guide you through the process and swiftly process your refund or exchange.
Refunds: Refunds are processed within 7 days upon receiving the returned product. We'll issue a refund to your original payment method or provide store credit, according to your preference. Note that shipping charges are non-refundable.
A change in mind is not a valid reason for return or refund.
At Alphamed, we stand by the quality of our products and strive to offer the best shopping experience. If you have any questions or concerns about our return policy, feel free to contact us.